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Terms and Conditions

CANCELLATION POLICIES

 

Cancellation Fees for Accommodation: 

 

- 40 days prior, 50% deposit is forfeited as cancellation fee (50% refunded) 

- 20 days prior, 75% deposit is forfeited as cancellation fee (25% refunded) 

- 5 days prior, 100% deposit is forfeited as cancellation fee (0% refunded) 

 

Cancellation Fees for Conferencing: 

 

- 70 days prior, 100% of deposit may be cancelled (100% refund) 

- 45 days prior, 50% of deposit may be cancelled (50% refund) 

- 15 days prior, 10% of deposit may be cancelled (10% refund) 

- 14 - 0 days prior, 100% cancellation fee will apply (0% refund)

 

All cancellations are to be done in writing. 

 

INCLUSIONS

 

Accommodation as per the attendee's choice above, subject to room type availability.

 

Breakfast, lunch, dinner, morning and afternoon teas:

Lunch on Day 1 to morning tea on Day 3, at specified meal times.

 

Private use of the Wingerd Restaurant for breakfasts and lunches, as well as dinner on Night 2

 

Private use of the Pool area for the welcome cocktail party on Day 1 from 19:00 till 22:00

 

Use of the Omega conference room for workshops on Day 1 (afternoon), Day 2 (morning and afternoon) and Day 3 (morning)

 

BBQ on 2nd night outside the Wingerd Restaurant

 

Use of specific Conference equipment: Data projector, White Screen, PA system and roving microphone, Flipchart & Paper, Conference notepads and pens, Technician on site (not exclusive)

 

Still and Sparkling bottled waters on the conference tables with a sweet selection

 

Gratuities

 

14% VAT and 1% Tourism Levy on the accommodation.

 

A credit card transaction fee of 3.5% may apply.

 

 

EXCLUSIONS

 

Lunch on Day of Departure

 

All Transportation services

 

All flights

 

All additional sightseeing tours and activities

 

Any accommodation upgrades beyond what was booked

 

Any items of a personal nature such as telephone calls, room service, food and beverages outside of meal times, curio purchases, laundry, etc

 

Visa costs, Medical, Travel and Luggage insurance

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